Help Center
Guides, how-tos, and answers to common questions — everything you need to get started and make the most of Serpverse.
What Is Serpverse? A Platform Overview for New Users
Learn what Serpverse is, how the two-sided marketplace works, and why buyers and publishers trust it for guest post link building.
Can't Sign In? Fix Common Serpverse Login Issues
Troubleshoot Serpverse login issues including wrong OAuth provider, browser cache problems, ad blocker interference, and missing accounts.
Getting Started with Serpverse
Learn how to create your account, choose your role, and start using Serpverse to buy or sell guest posts.
How to Find the Right Publishers for Your Niche
Step-by-step guide to using Serpverse's marketplace filters and publisher profiles to find the best guest post placements for your niche.
Listing Your Website: Setup Guide and Best Practices
Complete guide to listing your website on Serpverse. Covers setup, content policies, pricing, verification, and tips to attract more orders.
Publisher Rules: Requirements for Listing and Fulfilling Orders
Complete reference of Serpverse publisher rules covering listing standards, order fulfillment, content quality, link handling, payments, and enforcement.
Communication Policy: Messaging Rules and Expectations
Serpverse communication policy covering on-platform messaging rules, professional conduct standards, prohibited behavior, and enforcement for all users.
Order Stuck? Diagnose and Fix Stalled Orders
Troubleshoot stalled Serpverse orders by status with step-by-step decision trees for Pending, In Progress, Review Pending, and Revision Requested orders.
Pricing Your Listings: Research, Strategy, and Optimization
Learn how to set competitive prices for your Serpverse listings. Covers market research, pricing factors, when to raise prices, and revenue optimization.
Website Guidelines: Quality Standards for Publisher Listings
Understand the website quality standards every publisher listing must meet, including the strict no link farm policy and content requirements.
Deposits, Fees, and Billing Explained
How Serpverse deposits payments work: adding funds via Stripe, the 15% service fee breakdown, balance management, refunds, and transaction history.
Payment Problems: Troubleshoot Deposits, Payouts, and Errors
Fix common Serpverse payment issues including declined deposits, 3D Secure failures, delayed payouts, Stripe Connect errors, and missing transactions.
Placing Your First Order: A Buyer's Guide
Step-by-step first order buyer guide covering publisher selection, order types, content details, pricing breakdown, and submission on Serpverse.
Platform Fees Explained: What Buyers and Publishers Pay
Transparent breakdown of Serpverse fees including the 15% buyer service fee, zero publisher commissions, no subscriptions, and how fees display during checkout.
Article vs Guest Post: Order Types Explained
Understand the difference between article vs guest post order types on Serpverse, when to use each, and how to configure accepted types as a publisher.
Dispute Resolution Process: Filing and Outcomes
Guide to the Serpverse dispute resolution process: how to file a dispute, what evidence to provide, possible outcomes, and timelines.
The 72-Hour Review Window: Buyer's Guide
How order review approval works on Serpverse: what to check during the 72-hour window, approving deliveries, requesting revisions, and escalating disputes.
Website Rejected? Common Reasons and How to Fix Them
Why your website listing was rejected on Serpverse, how to fix common issues like low metrics or thin content, and how to reapply.
Account Status Guide: Active, Suspended, and Banned
What each Serpverse account status means, what triggers suspension or a ban, which actions are restricted, and how to appeal.
Anchor Text Strategy: Best Practices for Your Orders
Learn how to choose the right anchor text for each guest post order. Covers anchor types, distribution targets, and over-optimization risks.
Stripe Connect Payout Guide for Publishers
How Stripe Connect publisher payout works on Serpverse: onboarding, identity verification, balance management, withdrawal requests, and troubleshooting.
Refund Policy: When and How Buyers Get Refunded
The complete Serpverse refund policy for buyers: which scenarios qualify, what does not, where refunds go, and expected timelines.
Requesting Revisions: A Buyer's Step-by-Step Guide
How to request a revision on Serpverse orders: the 3-round limit, writing effective feedback, and what happens when revisions are exhausted.
Understanding the 14-Day Hold Period on Earnings
Learn why Serpverse holds publisher earnings for 14 days after order completion, how funds move from pending to available, and what happens during chargebacks.
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