Help Center
Guides, how-tos, and answers to common questions — everything you need to get started and make the most of Serpverse.
Getting Started with Serpverse
Learn how to create your account, choose your role, and start using Serpverse to buy or sell guest posts.
Referral Discount: How Your First-Order Savings Work
Invited to Serpverse through a publisher's link? Learn how the referral discount cuts the service fee on your first order — and when it applies.
Share Your Listing: Invite Buyers with a Referral Link
Turn your listing into an invite link that brings buyers to Serpverse — referred buyers get a first-order discount, and you keep 100% of your price.
Refunding Your Balance Back to Your Card
How to send unspent Serpverse balance back to the original card you paid with: what qualifies, the handling fee, the minimum, and when it arrives.
The Placement Guarantee: How Long Your Link Stays Live
What a placement guarantee means on Serpverse: how long publishers commit to keeping your link live, how to filter by it, and what happens if it's broken.
Orders Under Review and How to Report Content
What it means when a Serpverse order is paused under review, how either party reports content, what happens to your deadlines and earnings, and how it ends.
The Google Indexing Guarantee: How It Works for Buyers
What the Google indexing guarantee means on Serpverse: how to spot a guaranteed listing, confirm your placement is indexed, and what publishers commit to.
Withdrawable vs. Available: What You Can Withdraw
Why your withdrawable amount can be lower than your available balance — the earnings-only rule, the hold period, and funds reserved during disputes.
Why Some Listings Are Hidden (and How to Unlock Them)
Some publishers show their listings only to funded or returning buyers. Here's why part of the marketplace may be hidden — and how to unlock it.
Disputing a Completed Order: When Placements Break
What to do when a publisher removes or alters your link after completion: how post-completion disputes work, the refund, and how to open one.
Not Receiving Notifications? Fix Email and In-App Alerts
Not receiving notifications from Serpverse? Fix missing order and message emails, check your in-app alerts, and confirm your account email in minutes.
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