Help Center
Guides, how-tos, and answers to common questions — everything you need to get started and make the most of Serpverse.
Can't Sign In? Fix Common Serpverse Login Issues
Troubleshoot Serpverse login issues including wrong OAuth provider, browser cache problems, ad blocker interference, and missing accounts.
Dispute Resolution Process: Filing and Outcomes
How Serpverse disputes work: who can open one, when, the possible outcomes for in-progress and completed orders, and how admin resolution works.
Platform Fees Explained: What Buyers and Publishers Pay
Transparent breakdown of Serpverse fees — the 15% buyer service fee, capped at $200 per listing, zero publisher commissions, and no subscriptions.
Understanding the 14-Day Hold Period on Earnings
Learn why Serpverse holds publisher earnings for 14 days after order completion, how funds move from pending to available, and what happens during chargebacks.
Stripe Connect Payout Guide for Publishers
How Stripe Connect publisher payout works on Serpverse: onboarding, identity verification, balance management, withdrawal requests, and troubleshooting.
Article vs Guest Post: Order Types Explained
Understand the difference between article vs guest post order types on Serpverse, when to use each, and how to configure accepted types as a publisher.
The 72-Hour Review Window: Buyer's Guide
How order review approval works on Serpverse: what to check during the 72-hour window, approving deliveries, requesting revisions, and escalating disputes.
Deposits, Fees, and Billing Explained
How Serpverse deposits payments work: adding funds via Stripe, the 15% service fee breakdown, balance management, refunds, and transaction history.
Placing Your First Order: A Buyer's Guide
Step-by-step first order buyer guide covering publisher selection, order types, content details, pricing breakdown, and submission on Serpverse.
Website Guidelines: Quality Standards for Publisher Listings
Understand the website quality standards every publisher listing must meet, including the strict no link farm policy and content requirements.
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