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Guides, how-tos, and answers to common questions — everything you need to get started and make the most of Serpverse.
All articles
- Policies9 min read
Account Status Guide: Active, Suspended, and Banned
What each Serpverse account status means, what triggers suspension or a ban, which actions are restricted, and how to appeal.
Updated - Troubleshooting11 min read
Order Stuck? Diagnose and Fix Stalled Orders
Troubleshoot stalled Serpverse orders by status with step-by-step decision trees for Pending, In Progress, Review Pending, and Revision Requested orders.
Updated - Troubleshooting8 min read
Can't Sign In? Fix Common Serpverse Login Issues
Troubleshoot Serpverse login issues including expired sign-in links, wrong OAuth provider, browser cache problems, and ad blocker interference.
Updated - Policies10 min read
Dispute Resolution Process: Filing and Outcomes
How Serpverse disputes work: who can open one, when, the possible outcomes for in-progress and completed orders, and how admin resolution works.
Updated - Policies9 min read
Platform Fees Explained: What Buyers and Publishers Pay
How Serpverse's service fee works: $5 plus 18% of the listing price, 8% above $1,000, paid by buyers on top. Publishers keep 100% of their price.
Updated - Publisher Guides5 min read
Understanding the 14-Day Hold Period on Earnings
Learn why Serpverse holds publisher earnings for 14 days after order completion, how funds move from pending to available, and what happens during chargebacks.
Updated - Publisher Guides7 min read
Stripe Connect Payout Guide for Publishers
How Stripe Connect publisher payout works on Serpverse: onboarding, identity verification, balance management, withdrawal requests, and troubleshooting.
Updated - Publisher Guides5 min read
Article vs Guest Post: Order Types Explained
Understand the difference between article vs guest post order types on Serpverse, when to use each, and how to configure accepted types as a publisher.
Published - Buyer Guides9 min read
The 72-Hour Review Window: Buyer's Guide
How order review approval works on Serpverse: what to check during the 72-hour window, approving deliveries, requesting revisions, and escalating disputes.
Updated - Buyer Guides5 min read
Deposits, Fees, and Billing Explained
How Serpverse deposits payments work: adding funds via Stripe, the service fee breakdown, balance management, refunds, and transaction history.
Updated
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